WHO created a Whatsapp chatbot to share reliable coronavirus info

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WhatsApp chatbot

Whatsapp and WHO have partnered to announce a new health alert on the messaging platform to offer health information and advice related to coronavirus pandemic. The new service is available at free to use, and it is designed to answer questions from the public about Coronavirus.

In order to contact the WHO Health Alert, users need to save the number +471798932892 in the phone contacts and then text “Hi” in a WhatsApp message to get started. One can also visit the Whatsapp Coronavirus information hub at the Whatsapp.com/coronavirus and click on the WHO link on the homepage to open up a chat with the WHO Health Alert.

The Health Alert will provide all the official information which is related to Coronavirus. It will also help users on a topic like how to protect youself from infection, debunking Coronavirus myths, and travel advice. The service is initially launching in English but will be available in all the six United National languages, including French, Chinese, Arabic, English, Spanish and Russian, within the coming weeks.

WhatsApp chatbot

Dr. Tedros Adhanom Ghebreyesus, Director-General of WHO, said: “Digital technology gives us an unprecedented opportunity for vital health information to go viral and spread faster than the pandemic, helping us save lives and protect the vulnerable. We are proud to have partners like Facebook and WhatsApp that are supporting us in reaching billions of people with important health information.”

Previously, Whatsapp, in partnership with the WHO, UNICEF, and UNDP, launched the Whatsapp Coronavirus information Hub to offer simple, actionable guidance for health workers, educators, community leaders, NGO local governments and local businesses that rely on the WhatsApp to communicate. WhatsApp has also revealed a $1 million grant to the international fast checking network to support fact-checking for the #CoronavirusVirusFacts Alliance, to report on rumors that may be circulating on various messaging including SMS or WhatsApp.

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